In 1995, Howard “Skip” Johnson formed a group of fiber suppliers he called as the American Carpet Group to mainly support the needs of the Accent Rug Industry. The company started with fiber extrusion and then later with downstream processing. It was a complete success, so they worked on expanding their business, which lead them to become a trusted manufacturer for carpets.

Why trust the American Carpet Group?

You may have seen a lot of those commercials convincing people that the company treats customers as their family or friends. Normally, it showcases smiling individuals hugging each other. We all know it takes more than just a good marketing to treat customers as family and friends and it even takes more than providing great customer service. Frankly, it is achieved through hard work and continuous effort to keep the relationship and this is exactly what the American Carpet Group is doing.

The American Carpet Group has been providing the carpet needs of numerous homes and businesses, 99% are family owned businesses, all over America. Instead of just providing the service, the company has been partnering with customers, which manifested in many ways. For instance, when there is an issue that a customer encounters, the matter is always treated as a company concern the same way a family reacts to a loved one’s problem.

Product specialization is another company core value because they place emphasis on the quality of product and the marketing approach to capture every type of customer. The focus of the company is placed on keeping its reputation of producing high-quality products. For their raw materials, they only make use of the highest quality components, turning them from carpet fibers into exquisite carpet rolls at the end of processing. The entire manufacturing involves yarn processing, dying, extrusion, coating, cutting, tufting, warehousing, all under rigid inspection.

Market specialization is another core value where the company works on providing specific services to a particular type of market or business. They make use

of an effective marketing strategy that bring out both the highest quality of product and services to all their customer group.

The company believes that meeting customer expectation is basic for every company, thus they are working on exceeding it at every step of the manufacturing process. Products have the best quality and style in the most competitive prices while keeping availability of stocks. Flooring retailers can confidently sell products from the American Carpet Group to customers without any fear when it comes to providing value of their money.

Are you looking for a reliable flooring company that treats customers like family? The American Carpet Group is the right one for you, offering both commercial and residential flooring materials.

To know more about us, call C&L Flooring at 1-937-258-1406 now.

You can also check their website: https://www.americancarpetgroup.com